What makes Certified Alarms different from other security system providers?
Certified Alarms came into existence in 2003 after years of working in the industry. We found that standards and accountability were lacking and we saw a great opportunity to fill that void. After consulting with business owners we were overwhelmed by the favourable feedback we received (as our client list would suggest). Our goal has been and will continue to be to deliver great products and unmatched service to all our past, present and future clients.
Points of Culture
EXCELLENCE:
Good isn’t enough. We always deliver products and services of exceptional quality that increase security to all clients’ premises for longer term. We look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.
HONESTY:
We promise to communicate the truth and never intentionally mislead anyone we come in contact with. We represent Certified Alarms and Surveillance and our name goes on all of our work and we’re proud of it.
CONSISTENCY:
We are consistent in our actions so our clients and team mates can feel comfortable in dealing with us at all times. We are disciplined in our work and our results, growth and success are consistent.
SYSTEMS:
We always look to the systems for a solution. If a challenge arises we use a system correction before we look for a people correction. We use a system solution in our innovation rather than a people solution. We follow the system exactly until a new system is introduced. We suggest system improvements at our first opportunity.
TEAM WORK:
We are team players and leaders. We do whatever it takes to stay together and achieve team goals. We focus on co-operation and always come to a resolution not a compromise. We are flexible in our work and able to change if what we’re doing is not working. We ask for help when we need it and we are compassionate to others who ask us.
GRATITUDE:
We are truly grateful people. We say “thank you” and show appreciation often and in many ways, so people all around us know how much we appreciate everything and everyone we have in our lives. We celebrate the wins of our clients, and our team. We consistently catch ourselves and other people doing things right.
OWNERSHIP:
We are truly responsible for all of our actions and outcomes, right or wrong. We are accountable for our results. To get different results we must change our thinking or our actions.
FUN:
We look at life as a gift to be enjoyed, enjoying the people and things around us. We put smiles on peoples faces and create a fun atmosphere.
COMMUNICATION:
We speak with good intention for a positive result. We speak to create an uplifting atmosphere and to encourage the people around us. We avoid any gossip or negative conversation at all times. We praise the good works of people in public and we only discuss concerns with people in private. We greet and farewell people using their name.
